I was present at the scene
Your role now
- Your testimony can help the investigation
- Contact police at 117
- Talk to someone: La Main Tendue 143
- Exclusion zone still active
This page has been updated to address your current needs: contributing to the investigation and taking care of yourself.
1. Your testimony is valuable
What you saw, heard, or felt — even details that seem insignificant to you — can be essential to understanding how events unfolded.
Testifying is a civic act that can help victims' families get answers.
Valais Cantonal Police
- Mention that you were present during the Constellation fire
- They will guide you through the process
- Do not post detailed accounts on social media
- Do not give interviews before officially testifying
- Do not share photos or videos of the scene
2. Taking care of yourself is a priority
What you're feeling is normal
Witnessing such an event is a traumatic experience. It is normal to feel:
- Difficulty sleeping
- Recurring images
- Anxiety, irritability
- Feeling of unreality
- Survivor's guilt
- Difficulty concentrating
These reactions are normal. You should not face them alone.
Professionals are here to listen
Anonymously and free of charge:
3. Important reminders
The disaster area remains strictly off-limits for investigation purposes.
Make sure your relatives know you are safe to prevent unnecessary worry.
If you experience delayed pain or physical symptoms (breathing difficulties...), call 144.