Rescue Operations
Within minutes of the fire, an exceptional mobilization of emergency services was triggered. This page documents the resources deployed and the course of operations.
Resources Deployed
150+responders
42ambulances
13helicopters
40DVI specialists
Services Mobilized
Fire Department
- SIS Crans-Montana (first on scene)
- Reinforcements from Sierre, Sion, Martigny
- 8 intervention vehicles
OCVS – Valais Rescue (144)
- Ambulance coordination
- 42 ambulances mobilized (Lake Geneva region)
- Advanced Medical Post (PMA)
Air-Glaciers / REGA / Air Zermatt
- 13 medical helicopters
- Evacuations to Sion, Lausanne, Bern
Valais Cantonal Police
- Perimeter security
- Traffic management
- Coordination with Public Prosecutor
Valais Hospital
- Mass casualty plan activated
- Sion and Sierre sites mobilized
- 83 hospitalizations
Civil Protection
- Logistical support
- Family reception center (Le Régent)
Intervention Timeline
01:30Fire starts
01:32First calls to 118 (fire) and 144 (ambulance)
01:38SIS Crans-Montana arrives
01:45ORCA plan activated (Mass Casualty Organization)
02:00Advanced Medical Post (PMA) established
02:15Regional reinforcements arrive — 150+ responders on site
02:30First helicopter evacuations
04:00Fire under control
06:00Evacuations complete — preliminary toll announced
Hospitalization Summary
| Facility | Patients | Intensive care |
|---|---|---|
| Sion Hospital | 45 | 12 |
| Sierre Hospital | 18 | 3 |
| CHUV Lausanne | 15 | 8 |
| Other (Bern, Geneva) | 5 | 2 |
| Total | 83 | 25 |
Data as of January 3, 2026. Source: Valais Hospital.